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CSI Program Director In Ericsson, DHAKA
What does your future look like?
We are on the brink of the Networked Society - a technology revolution that will change the world for good through instant global connections and expanded freedom and opportunity.
Ericsson is a world leader in the rapidly changing environment of communications technology – providing equipment, software and services to enable transformation through mobility. Headquartered in Stockholm – Sweden, Ericsson is a publically listed company with more than 115,000 employees
More than 180 countries use Ericsson equipment and more than 40 percent of the world's mobile traffic passes through Ericsson networks. Technology is at the heart of our business. Ericsson engineers, researchers and scientists around the world are working on what’s next in information, communications and telecommunications (ICT).
A connected world is just the beginning. Your passion determines what comes next! Apply your ideas and insights to empowering people, business and society.
Come and discover what makes YOU + ERICSSON a powerful combination
We welcome the opportunity to meet you!
Purpose of Job Role
The CSI Program Director drives large and complex Professional Services engagements towards one of Ericsson’s customers. Moreover supports the Engagement Manager and the KAM with extensive Telecom and Services knowledge.
Major Responsibilities
By taking on both the CSR and CFR role, the CSI Program Director will be the overall responsible of the Core 3 team, especially for:
- The overall solution
- The overall cost estimation
- The delivery model (mix of on-shore, near-shore and off-shore resources)
In addition to the pre-sales and delivery activities, there are more tasks assigned to the CSI Program Director, such as:
- Build a strong Customer Relationship at C-Level (IT, Engineering, Marketing, Finance etc.). Daily present at customer site, becoming a sort of Ericsson “agent” at customer premise to increase the customer’s trust on Ericsson as a system integrator.
- Ensuring the continuity from pre-sales to delivery, actively seeking to improve top and bottom lines with due consideration to Customer satisfaction and Ericsson’s business objectives.
- Able to catch and drive up-sales opportunities
- Coach the team, to interact with them and to support them for their professional growth, and identify and recognize talents.
- Support in asset and organizational set-up and growth; a main contributor to the Professional Service culture growth, delivery methodology fine-tuning as well as harvesting the best practices from the programs driven.
Minimum Qualifications & Experience Requirements:
- B.Sc. in EEE/ CSE/ Telecommunications Engineering degree from any reputed Institution. Candidate having MBA will be treated as advantage.
- Minimum 10 to 12 years of working experience from ICT industry.
- Big/Complex project management experience is a must
- Substantial business acumen
- Knowledge and understanding of market trends and Best in Class practices
Behavioral Competences:
- Entrepreneurial & Commercial Thinking
- Persuading & Influencing
- Relating & Networking
- Delivering Results & Meeting Customer Expectations
- Planning & Organizing
- Leading & Supervising
Why Ericsson?
Ericsson offers a truly global company, with a diverse, performance-driven culture, an innovative and engaging environment and opportunities to work across borders. Our employees live our vision, core values and guiding principles – sharing a passion to win and a high responsiveness to customer needs that in turn makes us a desirable partner to our clients.
This is a chance to play a critical role in the success of the Ericsson organization in Bangladesh, whilst providing you with a fantastic career development opportunity and the chance to work alongside the brightest minds in our industry.
We invite you to join our team as we work together to solve the world’s biggest challenges.
This position is located in Dhaka, Bangladesh.
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Please Note: We are only interested in applications from individuals and are not interested in any speculative calls or submissions from Recruitment Agencies.
The Position is located in Dhaka, Bangladesh. Employment Status will be Long Term Assignment (LTA).
Application Deadline: December 10, 2015.
*LI-MS3
Ericsson provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetics.
Ericsson complies with applicable country, state and all local laws governing nondiscrimination in employment in every location across the world in which the company has facilities. In addition, Ericsson supports the UN Guiding Principles for Business and Human Rights and the United Nations Global Compact.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training and development.
Ericsson expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, marital status, pregnancy, parental status, national origin, ethnic background, age, disability, political opinion, social status, veteran status, union membership or genetic information.
Primary country and city: Bangladesh (BD) || Dhaka || Dhaka || ServEng
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Job Segment: Manager, Telecom, Telecommunications, Engineer, Program Manager, Management, Technology, Engineering